Talent Transition and Happiness in Workplace

▶️Diverse Distribution of Talent Structure ▶️Human Rights Protection

In order to ensure equal employment opportunities, the appointments of WPG Holdings are in accordance with the human rights policy and related laws and regulations. Employment discrimination for reasons of race, class, language, ideology, religion, political party, place of origin, place of birth, gender, sexuality, age, marriage, appearance, facial features, physical and mental disabilities, or being a former member in labor unions is strictly prohibited.

In 2023, WPG Holdings had a total of 4,817 full-time employees. In response to the company's development strategy, the layout of the organization and manpower had been organized, the personnel had decreased slightly compared with 2022. There has been little change in labor allocation and structure. In terms of gender, there were 2,272 female employees, accounting for 47.17% and 2,545 male employees, accounting for 52.83% of the workforce of WPG Holdings. In terms of age, the majority are 41~50 years old, accounting for 35.17%, followed by 31~40 years old, accounting for 33.76%. In terms of education level, employees holding bachelor’s degrees were the most common, accounting for85.16%. In terms of the employees’ diversity policy, 13 persons with physical and mental challenges were employed, accounting for 0.27% of the total employees. In terms of turnover, there were 426 new hires in 2023, with a new hire rate of 8.76%; there were 566 resigned, with a departure rate of 11.64%.

Talent Transition

WPG Holdings has dedicated efforts to formulating the "Talent Policy" under a win-win situation for the company, employees, investors, and other stakeholders. Emphasizing that "talent attraction" and "talent cultivation and retention" are equally important, focusing on both "performance" and "growth". The focus of talent cultivation is how to empower the employees with new concepts and attitudes to face the everchanging environment. Thus, it not only helps the employees improve their capabilities but also achieves the goals and visions of the organizational development. WPG Holdings provides professional supply chain services as the business goal. We are convinced that only with good human capital can we offer outstanding professional services. Thus, we have been long devoted to the cultivation of human capital without hesitation. To nurture talent is like rice cultivation. Only by nonstop irrigation will it have a fruitful harvest future.

Talent Cultivation Plan

WPG Holdings' talent cultivation plan for the cultivation of the employees' competitiveness and the creation of organizational performance is based on both general and professional training programs. Our step-by-step training programs are promoted throughout all sectors, guiding our organization to face challenges for sustainable development and growth.

For the purpose of sustainable management, the succession planning for key management levels is discussed annually by the Talent Evaluation Committee from the perspective of management strategy and career development. In addition to increasing the depth and breadth of experience through cross-discipline and regional job rotations, the succession team also emphasizes the implementation of the core corporate values “Teamwork, Integrity, Professionalism and Effectiveness.” In order to cultivate the succession team, WPG Holdings has organized an elite training program to prepare senior executives for the transformation and mindset change required in the VUCA environment, as well as training and development planning for key talents, management courses and strengthening of functional strengths to improve preparation for the position. Especially, WPG Holdings is moving towards corporate sustainability and has to cultivate the next generation leaders without delay. The third Elite Development Program planned in 2023 will last for three years. In the first year, the plan is performed mainly in the form of courses and mobile learning. Different from the previous learning method, the mobile learning solves major strategic issues faced by the Company. The inter-group teams may observe self-reflection and team leadership under the observation and guidance of the mobile learning coaches, hoping to break through the past thinking and bring Innovative perspectives to not only improve individual leadership, but also help the organization’s growth.

Plan of Education and Training

In recent years, we have actively promoted a culture of self-directed learning within the Group. In order to provide a better learning experience for our employees, we have introduced a new LMS learning platform to effectively enhance the richness and breadth of learning resources and produced more than 160 online learning videos, covering business leadership, workplace skills, business processes, and other practical skills to promote the goal of seamless internal experience transfer and succession.

In 2023, WPG Holdings invested NT$21,173,906 on training, an increase of 11% in training costs, 11% in total training hours compared to 2022.

Deepening Corporate Culture and Experience Inheritance

Since its establishment, WPG Holdings has been committed to the shared values of “Teamwork, Integrity, Professionalism and Effectiveness,” which are harnessed to build consensus and serve as a guideline for all employees of WPG Holdings. In response to the digital transformation and future market changes, the definitions of the behaviors based on the four shared core values “Teamwork, Integrity, Professionalism and Effectiveness” have been re-arranged and implemented into the Company’s system and employees’ conduct step by step.

Meanwhile, in order to deepen the brand value of WPG Holdings in 2026, a series of #MyDay livestreaming events are planned based on the CEO’s 24-word motto. In 2023, based on “#Global Operations” as the theme, WPG Holdings invited IT and logistics managers to share how they help the front end to serve customers in order to achieve. #Brandinternalization and #Homogeneousresonance. A total of 3 livestreaming sessions were held and watched by more than 12,000 people online cumulatively. The participation rate attained 91.2%.

WPG Holdings understands that the importance of experience transfer lies in its ability to help the organization effectively preserve and share knowledge, skills and experience. Passing on the experience to the new generation employees can help the employees master the knowledge and skills required for their job duty soon, thereby improving work efficiency and performance.to help the organization avoid repeating the same mistakes, reducing the likelihood of errors and maintaining a competitive advantage at the same time.

In 2023, a course system covering three major categories including business practice, management leadership and workplace skills was established.160 videos were made available to all employees for online learning. All of the trainers were the senior executives of the company. Meanwhile, the internal senior executives are invited to serve as trainers of physical courses after employees complete the online courses, in order to ensure the learning results.

Employee Compensation and Benefits

The compensation team is formed by representatives from each subgroup’s human resources unit to measure the salary structure of each sub-group at each rank and to provide a constructive recruitment and salary system through localized surveys and research in line with government policies, economic climate and industry payroll system indicators, while prioritizing employees’ professional and relevant qualifications, together with internal peer review to maintain fairness.

The ratio of standard employee salary to local minimum wage for junior staff (regardless of gender) in Taiwan in 2023 was 1.15:1, which is better than the local base salary.

Remuneration Policy

WPG Holdings focus on both “performance” and “growth.” are equally important. Thus, WPG Holdings’ remuneration policy not only emphasizes fair and open “clear rewards and punishments”, but also focuses on three major principles: “position-based salary”, “skill-based salary adjustment” and “performance appraisal”.

Performance Evaluation Mechanism

WPG Holdings adopts the spirit of PDCA for the performance appraisal, setting goals at the beginning, tracking the progress of the work, adjusting the goals in the middle, and evaluating at the end of the year. In 2020, WPG Holdings introduced the performance management system, with the aim to transform it into a development-driven performance management system with the strategic model of "tools can change behavior, behavior can change ideas, and ideas can change thinking patterns”. This system links organizational goals at all management levels so that the goals of employees are consistent with that of the organization. Furthermore, the manager has the function of guiding and giving feedback on employees' work performance. Each employee can request feedback from others at any time through the system, and supervisors can thereby thoroughly understand the performance of employees. Through a development driven performance management mechanism, WPG connects organizational goals, personal goals, and talent development. All performance records will be used as the basis for subsequent cultivation and development, thereby improving overall organizational effectiveness. All appraisals and promotions are based on professionalism and employee performance, with no gender or sexual orientation discrimination. In 2023, 100% of the qualified employees in Greater China completed the performance appraisal.

Diversified Employee Welfare

WPG Holdings developed a sustainable workplace and friendly environment, providing labor protection for full-time employees in compliance with various labor laws and regulations, and conducted appropriate physical and mental care programs under available resources. The basic welfare items meet employees' working requirements. Diversified welfare creates a good atmosphere between employees and their families to help employees recognize the company's operating philosophy, and gradually builds performance welfare items to encourage employees in their work performances. In 2023, WPG Holdings participated in the 10th Shenzhen Growth Enterprise Best Employer Award and won the “Best Employer Performance Incentive Award”.

Child-Friendly Workplace Environment

Since WPG Holdings is committed to providing a child-raising friendly workplace, in addition to establishing nursing rooms for employees who are parents as required by relevant regulations, we have also created a childcare-friendly environment. This enables our employees to work with peace of mind while fostering the healthy development of their children. Among them, the kindergarten affiliated to WPI Group, a subsidiary of WPG Holdings in Taiwan, has been established for 22 years, and in 2023, 57% of the enrolled students were children of employees, the rest were children from the surrounding community. WPG Holdings is committed to creating a friendly child rearing environment that connects the community to grow and thrive together.

Starting in 2022, the Mainland China region has also offered at least 10 days of paid parental leave per year for each child of full-time employees with children under the age of 3.This policy is implemented while prioritizing compliance with the laws and regulations of the employees’ home country. To share employees’ stress of parenting in the summer and winter breaks, the Shenzhen Office organized the “Big Summer and Winter Childcare Classes.” In 2023, a six-week summer school was held with an average of 666 employees’ children attending daily, which was well received by the employees and greatly enhanced the sense of employee satisfaction.

Retirement and Employee Stock Ownership Trust

WPG Holdings serves the employee retirement in accordance with the local retirement laws and regulations and provides retirement benefits in accordance with the local social insurance mechanism. The pension expenses and pension liabilities for the year 2023 are detailed in the 2023 consolidated financial statements. In order to make up for the lack of social insurance coverage for employee retirement in Taiwan, WPG Holdings encourages employees to plan for retirement in advance. Employee Stock Ownership Trust was officially launched in 2021. All WPG Holdings' employees who work over one year may enroll as committee members and deposit a fixed amount (maximum 8% of the fixed salary for options according to the employee's wishes) every month, whereas WPG Holdings and its subsidiaries in Taiwan offer a matching amount as an additional benefit. This provides better retirement life for employees and provides a diversified profit-sharing mechanism to attract and retain talents, encouraging employees to Grow Together, Strive Together, and Win Together.