- Overview
- Purpose/Vision/Mission/
Shared Values - Organization
- Milestone
- Awards
- Audio Center
- Value-Added Service
- Digital Transformation
Corporate Facts
- TSE 3702
- Industry : Global Semiconductor Distributor
- Founded : 2005
- Headquarter : Taipei, Taiwan
- Worldwide Offices : 69 Offices
- Employees : 5,000
- 2024 Sales : NT$880.55 billion
Customer Notification
This Customer Notification Statement (hereinafter referred to as the "Notification Statement") of WPG Holdings Co., Ltd. (hereinafter referred to as "WPG") provides the data security and protection methods implemented by WPG Holdings in its cloud services. The terms and conditions of use of the service products are disclosed in the terms of service of each platform and system service under WPG (hereinafter referred to as the "Platform Terms of Service").
1. Rights and Responsibilities
1.1 Please refer to the terms of service of the Platform regarding access to the website, account registration and security in the terms of service of the platform.
1.2 For content issues, please refer to the relevant terms and conditions of the Platform Terms of Service regarding prohibited user behaviors, member usage rules and other relevant terms.
2. Changes
2.1 We will maintain the normal operation of the Service in accordance with generally reasonable technology and methods. However, in the event of an interruption or failure that cannot be reasonably controlled or without warning, please refer to the relevant terms and conditions of the Platform Terms of Service regarding system interruption or failure, force majeure and so on.
2.2 In order to optimize, upgrade or regularly maintain products and services, we may change or suspend some functions and services from time to time, if the system is interrupted, please refer to the relevant terms and conditions of the Platform Terms of Service regarding system interruption or failure, force majeure and so on.
2.3 For products and services, we may change or terminate any services from time to time, please refer to the relevant terms and conditions in the terms of service of the platform regarding the acceptance and update of the content of these terms, changes to the terms, etc.
3. Termination of Service
3.1 Termination
Termination of the services of WPG's product service platforms may be caused by your active notification to cancel your membership or failure to use the products and services in compliance with the regulations, please refer to the relevant terms and conditions related to compliant use, prohibited user behavior, and termination in the terms of service of the platform.
Termination of the services of WPG's product service platforms may be caused by your active notification to cancel your membership or failure to use the products and services in compliance with the regulations, please refer to the relevant terms and conditions related to compliant use, prohibited user behavior, and termination in the terms of service of the platform.
3.2 Effect of Termination
(i) In general, on the termination date:
(A) All your rights under the Service Platform will be terminated immediately.
(B) You shall immediately return or destroy the content related to WPG in your possession in accordance with relevant regulations.
(ii) All terms of this notice statement will apply to any use of the Services after the date of termination, and you will pay the appropriate fees, if any.
4. Service Functions
Please refer to the "Function Diagram", "Operation Manual", "User Guide" and other related contents on the website of each platform.
5. Security and Data Privacy
5.1 Confidential Authentication Information
WPG provides a complete mechanism to ensure your identity information when using cloud services.
WPG provides a complete mechanism to ensure your identity information when using cloud services.
5.2 Cryptography
WPG adopts industry-standard encryption methods for any data and data in transit to protect confidential and sensitive information from unauthorized disclosure or modification.
WPG adopts industry-standard encryption methods for any data and data in transit to protect confidential and sensitive information from unauthorized disclosure or modification.
5.3 Backup Function
WPG regularly implements backup and off-site storage, and relevant measures are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and applicable laws and regulations, so as to ensure and maintain the integrity and availability of information.
WPG regularly implements backup and off-site storage, and relevant measures are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and applicable laws and regulations, so as to ensure and maintain the integrity and availability of information.
5.4 Secure Development Procedures and Practices
The secure development procedures and practices are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations. Please refer to the “Policy and Certificate” section on WPG CSR website.
The secure development procedures and practices are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations. Please refer to the “Policy and Certificate” section on WPG CSR website.
5.5 Information Security Measures and Capabilities
Related measures are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations.
Related measures are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations.
5.6 WPG Information Security Organization implements the following procedures to ensure that appropriate information security controls are in place to prevent information security threats and attacks.
• Security Monitoring and Information Security Incident Management
WPG has established security management procedures to ensure that information security incidents and weaknesses related to information systems can be repaired in a timely manner, and that information security incidents are managed in a consistent and effective manner.
• Information Security Incidents Reporting
WPG has established a mechanism for users to report information security incidents. In the event of an information security incident that affects the confidentiality, availability and integrity of WPG's platforms and system services, WPG shall notify users and track the status of the reported information security incident.
5.7 Record Protection
WPG's relevant record protection and retention measures are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations.
WPG's relevant record protection and retention measures are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations.
6. Miscellaneous
6.1 Information on Key Operations and Procedures
WPG has defined the key operations required to maintain system availability and restore services in the event of an outage.
WPG has defined the key operations required to maintain system availability and restore services in the event of an outage.
6.2 Service Monitoring Function
WPG collects correlation logs through tools and regularly analyzes relevant events. The incident response process will involve all stakeholders or groups to ensure the quality of service and respond appropriately.
WPG collects correlation logs through tools and regularly analyzes relevant events. The incident response process will involve all stakeholders or groups to ensure the quality of service and respond appropriately.
6.3 Time Synchronization Mechanism
You understand that your personal data may be transferred, stored and processed in countries other than the country in which you reside. WPG's current clock synchronization mechanism and cloud storage locations are as follows:
You understand that your personal data may be transferred, stored and processed in countries other than the country in which you reside. WPG's current clock synchronization mechanism and cloud storage locations are as follows:
• GCP's clock synchronization and Cloud environment synchronization are UTC+0 time zones by default, and data storage locations are Taiwan, Hong Kong, Tokyo and other pan-Asia-Pacific regions.
• Azure's clock synchronization and Cloud environment synchronization are UTC+0 time zones by default, and data storage locations are Hong Kong, Singapore, Tokyo and other pan-Asia-Pacific regions.
• The Alibaba Cloud service platform adopts CST (China Standard Time) time zone synchronously, and the data storage location is Shanghai, Singapore, Tokyo and other pan-Asia-Pacific regions.
• The default setting of AWS clock synchronization and Cloud environment is UTC+0 time zone, and the data storage location is Singapore, Tokyo, the United States and other regions.
7. Jurisdiction and Compliance
For more information on legal jurisdiction and compliance, please refer to the relevant provisions of the Platform Terms of Service regarding applicable laws and dispute resolution.
Edition: 1.1
Revised: Jan.10, 2025