Corporate Facts
- TSE 3702
- Industry : Global Semiconductor Distributor
- Founded : 2005
- Headquarter : Taipei, Taiwan
- Worldwide Offices : 67 Offices
- Employees : 5,000
- 2024 Sales : NT$999.11 billion
Customer Notification
This Customer Notification Statement (hereinafter referred to as the "Notification Statement") of WPG Holdings Co., Ltd. (hereinafter referred to as "WPG") provides the data security and protection methods implemented by WPG Holdings in its cloud services. The terms and conditions of use of the service products are disclosed in the terms of service of each platform and system service under WPG (hereinafter referred to as the "Platform Terms of Service").
1. Rights and Responsibilities
1.1 Please refer to the terms of service of the Platform regarding access to the website, account registration and security in the terms of service of the platform.
1.2 For content issues, please refer to the relevant terms and conditions of the Platform Terms of Service regarding prohibited user behaviors, member usage rules and other relevant terms.
2. Service change notice
When WPG's services undergo major maintenance or changes, WPG will notify you according to the operation methods (email or service notification messages) of each service platform (service terms/operation manual), including but not limited to the scope of the change, scheduled operation time, completion time and any actions that require you to take.
3. Termination of Service
3.1 Termination
Termination of the services of WPG's product service platforms may be caused by your active notification to cancel your membership or failure to use the products and services in compliance with the regulations, please refer to the relevant terms and conditions related to compliant use, prohibited user behavior, and termination in the terms of service of the platform.
Termination of the services of WPG's product service platforms may be caused by your active notification to cancel your membership or failure to use the products and services in compliance with the regulations, please refer to the relevant terms and conditions related to compliant use, prohibited user behavior, and termination in the terms of service of the platform.
3.2 Effect of Termination
(i) In general, on the termination date:
(A) All your rights under the Service Platform will be terminated immediately.
(B) You shall immediately return or destroy the content related to WPG in your possession in accordance with relevant regulations.
(ii) All terms of this notice statement will apply to any use of the Services after the date of termination, and you will pay the appropriate fees, if any.
4. Service Functions
Please refer to the "Function Diagram", "Operation Manual", "User Guide" and other related contents on the website of each platform.
5. Security and Data Privacy
5.1 Confidential Authentication Information
WPG provides a complete mechanism to ensure your identity information when using cloud services.
WPG provides a complete mechanism to ensure your identity information when using cloud services.
5.2 Cryptography
WPG adopts industry-standard encryption methods for any data and data in transit to protect confidential and sensitive information from unauthorized disclosure or modification.
WPG adopts industry-standard encryption methods for any data and data in transit to protect confidential and sensitive information from unauthorized disclosure or modification.
5.3 Backup Function
WPG provides backup services or snapshots for regular backups. The backup retention period is 7 days, the record retention period is 5 weeks, and all backup data is encrypted according to the AES256 standard and permission controls are implemented to ensure and maintain the integrity and availability of information.
WPG provides backup services or snapshots for regular backups. The backup retention period is 7 days, the record retention period is 5 weeks, and all backup data is encrypted according to the AES256 standard and permission controls are implemented to ensure and maintain the integrity and availability of information.
5.4 Secure Development Procedures and Practices
The secure development procedures and practices are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations. Please refer to the “Policy and Certificate” section on WPG CSR website.
The secure development procedures and practices are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations. Please refer to the “Policy and Certificate” section on WPG CSR website.
5.5 Information Security Measures and functions
WPG's information security organization implements the following process to ensure that appropriate information security controls are in place to prevent threats and attacks on information security.
WPG's information security organization implements the following process to ensure that appropriate information security controls are in place to prevent threats and attacks on information security.
- Vulnerability management
- Hardened patching methods for virtual environments
- Security monitoring and information security incident management
- Ongoing risk assessments
5.6 Information Security Incident Reporting
1.WPG has established a user reporting mechanism for information security incidents.
If you find any information security-related issues in your use of WPG's services, please contact the company according to the operation methods of each service platform (terms of service/operation manual), and WPG will handle them in accordance with the information security incident management procedures, respond and report the progress of the incident processing
2. WPG will immediately initiate an incident investigation if WPG determines that it is an information security incident that affects the confidentiality, availability,and integrity of each service platform.After the survey results are generated, the user will be notified by means including but not limited to email or notification messages in service platforms.
5.7 Record Protection
WPG's relevant record protection and retention measures are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations.
WPG's relevant record protection and retention measures are implemented in accordance with the specifications of ISO 27001 and ISO 27017 and the requirements of applicable laws and regulations.
6. Miscellaneous
6.1 Information on Key Operations and Procedures
WPG has defined the key operations required to maintain system availability and restore services in the event of an outage.
WPG has defined the key operations required to maintain system availability and restore services in the event of an outage.
6.2 Service Monitoring Function
WPG collects correlation logs through tools and regularly analyzes relevant events. The incident response process will involve all stakeholders or groups to ensure the quality of service and respond appropriately.
WPG collects correlation logs through tools and regularly analyzes relevant events. The incident response process will involve all stakeholders or groups to ensure the quality of service and respond appropriately.
6.3 Time Synchronization Mechanism
You understand that your personal data may be transferred, stored and processed in countries other than the country in which you reside. WPG's current clock synchronization mechanism and cloud storage locations are as follows:
You understand that your personal data may be transferred, stored and processed in countries other than the country in which you reside. WPG's current clock synchronization mechanism and cloud storage locations are as follows:
• GCP's clock synchronization and Cloud environment synchronization are UTC+0 time zones by default, and data storage locations are Taiwan, Hong Kong, Tokyo and other pan-Asia-Pacific regions.
• Azure's clock synchronization and Cloud environment synchronization are UTC+0 time zones by default, and data storage locations are Hong Kong, Singapore, Tokyo and other pan-Asia-Pacific regions.
• The Alibaba Cloud service platform adopts CST (China Standard Time) time zone synchronously, and the data storage location is Shanghai, Singapore, Tokyo and other pan-Asia-Pacific regions.
• The default setting of AWS clock synchronization and Cloud environment is UTC+0 time zone, and the data storage location is Singapore, Tokyo, the United States and other regions.
7. Jurisdiction and Compliance
For more information on legal jurisdiction and compliance, please refer to the relevant provisions of the Platform Terms of Service regarding applicable laws and dispute resolution.
Edition: 1.2
Revised: Apr.02, 2026